Terms and Conditions

Payment:

When buying a artprint from Trine Holbaek Designs you can use Visa Dankort, Mastercard or your Paypal account. 

Delivery: 

We offer world wide shipping.

We always do our best to pack and sent orders as quickly as possible and we therefore guarantee that the order will be sent within 48 hours of your order placement, unless anything else allready is informed.

Delivery within Denmark is priced 29 dkk.
Worlwide shipping is priced 175 dkk.

We use the postal service of ”Post Danmark” and send our packages both ensured and traceable. Your package will be sent to the nearest post office.  

Rights of cancellation: 

When buying prints from Trine Holbaek Designs you have 14 days right of cancellation, from the day you receive your order, which is in line with the danish legislation. 

Within the 14 days you must notice us, that you wishes to use your right of cancellation by sending us an email at prints@trineholbaek.dk

Please notice that all orders made in November and December will be possible to return until January 15th. 

Reimbursement of your payment:

After returning your order it is possible to receive reimbursement of your payment, as long as the returned prints are in the same condition and numbers, as when they were sent. 

The amount will be refunded as soon as possible and no longer that 7 days after receiving and approving the returned order.

Please note that I do not refund the costs of delivery. 

Complaints:

At Trine Holbaek Designs we provide a 2 year warranty, which is in line with the danish legislation. 

As a consumer you have to express your complaint within reasonable time after discovering the defect. A complaint made within 2 months after discovering the defect is always timely. 

The warranty covers any defects there may be with the product, that has been present at the time of the delivery, for an example manufacturing defects. 

Contact:

Trine Holbaek Designs
Ved Skansebakken 49
3400 Hillerød
Denmark
+ 45 60 53 39 06
prints@trineholbaek.dk